Services

Telemarketing is one of the ways how to sell, how to comminucate with your customers, how to solve their requirements or how to get information from your customers... Telemarketing also offers you to get very fast feedback.

Active/outbound telemarketing

• telesales, cross sell, up sell
• After sales customer care (welcome calls, happy calls…)
• Arranging meetings
• Market mapping and research(CATI)
• Client database update
• Follow-up calls
• Retention calls
• Soft collection
• Mystery calls

Passive/inbound telemarketing

• Customer care service
• Order service - collecting and processing orders
• Contest information lines, promotion events support
• Hot lines, help desk

Address lists, direct mail & lettershop

• B2B as well as B2C address lists (CZ + other countries)
• Many ctriteria to selct the required target groups
• Campaign strategy proposals
• Execution of creative and graphic process
• Prints and production
• Personalizing of letters, lettershop
• Sending out letters
• Processing of reply slips, PO Box renting